
Pamela Yip:
Beware holiday ID scams
You may be busy, but take time to watch for ID thieves' latest ploys
09:41 PM CST on Sunday, November 6, 2005
Are you getting excited about the upcoming holiday season? So are identity thieves.
"There's more money flowing around, and there's a lot less time for
proper due diligence and a proper sense of awareness," said Jack Vonder
Heide, an identity theft expert and president of Technology Briefing
Centers Inc. in Oak Brook, Ill. He'll be in Dallas on
Thursday to speak to clients and prospective clients of wealth
management firm U.S. Trust Corp. on how to protect your
identity. Read up on these latest schemes so you can be on guard during the holidays. Some are new, while others intensify during this time of the year. You might even clip this list and carry it around with your holiday shopping list.
"That involves an identity thief who goes into a legitimate bank and
says he or she is on the board of a condominium association and they
need about 500 MasterCard and Visa applications because they want to
put these in people's mailboxes," Mr. Vonder Heide said.
The crooks then take the applications to a mall, where they set up a
kiosk and invite consumers to apply for the credit cards.
"They offer a free gift for applying," Mr. Vonder Heide said. "They have
a number of clipboards attached to them with the application. People
give out their whole life history, and then the identity thief takes
all of this information. They now have all the personal
information they need to steal someone's identity."
The scheme, which popped up last year, "will escalate this year because
it's so successful," Mr. Vonder Heide said.
Consumers who have caller ID installed on their telephone want to screen
calls before they answer, but criminals have found a way around this
with new technology. "A thief can alter the caller ID
on the victim's phone," Mr. Vonder Heide said. "They could
display the phone number for the local hospital, pose as a
doctor and say, 'Your wife has been injured, and we need to run
insurance information.' " They'll ask the victim for
the spouse's name, Social Security number, date of birth and
other personal information. "Of course they're
panicked, and they'll give it up instantly," Mr. Vonder Heide
said. "It's kind of like phishing, but instead of coming by
e-mail, it comes over the telephone." Don't give out information over the telephone unless you've initiated the call.
Get the caller's phone number and say you'll call back. Verify the phone
number, and you can verify whether the person is who they say they are.
This is very popular during the holidays. When a customer makes a
purchase with a credit or debit card, an unscrupulous store clerk will
surreptitiously run the card through a pocket-sized skimmer, which
captures the card's account information. "They recode that information onto another card and go shopping," Mr. Vonder Heide said. The crook then swipes the card through the cash register for the legitimate transaction. "Pay close attention that your card is only swiped once," Mr. Vonder Heide said. An identity thief calls and pretends to be a court employee.
He tells you that a warrant has been issued for your arrest because you
didn't report for jury duty after being notified repeatedly. You say you never got a jury summons.
"They say, 'We may have made a mistake. Please give us your name,
address, date of birth, Social Security number,' " Mr. Vonder Heide
said. Again, don't share any personal information with someone who has telephoned you.
"If it is indeed someone from the court, they'll be more than happy to
have you call them back," Mr. Vonder Heide said.
"For a long time, the main tool of the phishers has been a sense of
urgency," Mr. Vonder Heide said. "Consumers are starting to get wise to
this, so the new trend that we'll probably see early in 2006 is a much
softer approach." Phishing refers to fraudulent e-mail designed to deceive consumers into divulging their information. The new version of phishing may come in the form of a customer satisfaction survey.
"It will come from a person's bank and say, 'As a token of our
appreciation, we're going to put $50 in your bank account after you
complete the survey,' " Mr. Vonder Heide said. "They will ask, 'Please
tell us the account number where you'd like us to deposit it. Please
verify your Social Security number, date of birth, please give us your
ATM PIN or your online-banking password.' " By that time, you're hooked.
"Now, the person has invested so much time into this, their guard is
down and they just put it in," Mr. Vonder Heide said. "Don't respond to
any e-mails that appear to come from a bank. Call the bank." E-mail pyip@dallasnews.com
Online at: http://www.dallasnews.com/sharedcontent/dws/bus/columnists/pyip/stories/110705dnbusmoneytalk.11789f0e.html